This website www.sunfield.es is owned by PEDRO PASCUAL JOIERS SL with CIF B63207187 and tax address at C. MURTRA, 67 – 69, BAJOS 08032, BARCELONA.
The General Conditions of Contract regulate the distance selling relationship between PEDRO PASCUAL JOIERS SL and the user or customer, in accordance with the legal stipulations, in particular, Law 7/1998, of April 13, on General Conditions of Contract, Law 3/2014, of 27 March, which amends the revised text of the General Law for the Protection of Consumers and Users, in accordance with the provisions of the current regulations on Personal Data Protection, Law 7/1996 of 15 January on the Regulation of Retail Trade, and Law 34/2002 of 11 July, on Services of the Information Society and Electronic Commerce.
PEDRO PASCUAL JOIERS SL reserves the right to make any changes it deems appropriate, without prior notice, in the General Conditions. Such modifications may be made, through its websites, by any means admissible by law and shall be binding during the time they are published on the web and until they are not validly modified by subsequent ones. However, PEDRO PASCUAL JOIERS SL reserves the right to apply, in certain cases, Specific Contracting Conditions in preference to these General Conditions when it deems appropriate, announcing them in due time and form.
The purpose of the website is SALE OF JEWELRY ITEMS.
The duration of the contract shall be linked to the delivery of the product without prejudice to the right of withdrawal.
You may also subscribe to the newsletter to receive offers of the referred products or general information that may be of interest to you.
As a user or customer expressly declares to know, understand and accept the conditions of use and these general conditions of contracting. Likewise, you declare that you are of legal age and have the legal capacity to access the websites of PEDRO PASCUAL JOIERS SL and contracting through them.
To purchase our products, you can go to the corresponding section of our online store.
It is a prerequisite that you register as a user of the website to make the purchase online. You can access the corresponding section for registration on the website itself. In accordance with the provisions of current regulations on Protection of Personal Data, PEDRO PASCUAL JOIERS SL informs users that personal data collected during the registration process and subsequent purchase, will be entered into a processing system under its responsibility, in order to process such actions by the user and manage subsequent actions arising from them. Also, PEDRO PASCUAL JOIERS SL informs of the possibility of exercising the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of personal data as well as the consent given for the processing of the same by writing to the address C. MURTRA, 67 – 69, BAJOS 08032, BARCELONA or by e-mail to hello@sunfieldjewels.com
Unless you inform us otherwise, we will assume that your data has not been modified, that you agree to notify us of any change and that we have your consent to use it in order to maintain the relationship between the parties.
During the purchase process you must identify yourself with the user name and password provided. These data will not be public. You are responsible for treating confidentially and responsibly the identity and password obtained in the registration as a customer, not being able to transfer them to another. You can modify the registered information at any time, in your customer area. In this same section you will have access to a history of your orders, this is only a consultation section but its management is allowed, and the user can delete those records that he/she considers it is not necessary to view.
Once the purchase process is completed, the customer will receive a confirmation of the purchase by e-mail. It is essential that during the purchase process the user indicates a valid email address. If within 24 hours from the completion of the order you do not receive the confirmation, please contact PEDRO PASCUAL JOIERS SL by telephone customer service 93 358 50 51 or by email hello@sunfieldjewels.com.
All the contents of the website are in Spanish.
The customer, upon receipt of the product at the delivery address provided, will receive an invoice or copy of the order.
Offer and validity
In the case of a product on offer, the offer price and the validity of the offer shall always be indicated together with its essential characteristics.
In compliance with current regulations PEDRO PASCUAL JOIERS SL offers information on all items for sale, their features and prices. However, PEDRO PASCUAL JOIERS SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing the content of the same. Thus, the products offered at all times by the website will be governed by the General Conditions of Contract in force in each case. Likewise, the company shall have the right to stop offering, without prior notice and at any time, access to the aforementioned products.
Essential product characteristics
The products offered in our online store, incorporate a photograph and the essential characteristics of the same, this is the information obtained from the manufacturer itself. The color of the product, observable in the photograph is not binding. In the characteristics it is identified.
Warranties
All products offered on the website enjoy the commercial guarantee of the supplier of the same. PEDRO PASCUAL JOIERS SL has an after-sales service, while the warranty is in force, the customer may execute it by going to the establishment of PEDRO PASCUAL JOIERS SL, to the after-sales service, by email to hello@sunfieldjewels.com or to the points established by the supplier itself. In case of doubt you can contact the customer service telephone 93 358 50 51 or by email hello@sunfieldjewels.com.
Prices
All products indicate the selling price in Euros and include Value Added Tax (VAT).
If any other tax is applicable, this would be indicated.
Delivery and transportation costs
PEDRO PASCUAL JOIERS SL only makes free and exclusive shipments to the Spanish peninsular territory.
Methods of payment and order fulfillment
The customer will be able to pay the amount of his order by choosing any of the following ways. During the purchase process you must indicate your choice:
Credit card VISA or MASTERCARD
All operations involving the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information you transmit to us travels encrypted through the network.
Also the data on your credit card are entered directly on the bank’s website, at the POS (Point of Sale Terminal Bank) and are not entered or recorded on any server PEDRO PASCUAL JOIERS SL.
When paying by VISA or MASTERCARD, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA or MASTERCARD, thus offering more guarantees about the security of the transaction.
This payment method is valid only on the web.
When the amount of a purchase has been fraudulently or improperly charged using the number of a payment card, the cardholder may demand the immediate cancellation of the charge. In such a case, the corresponding debit and recredit entries in the accounts of the supplier and the cardholder shall be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the demand for refund was not the result of having exercised the right of withdrawal or termination and, therefore, had unduly demanded the cancellation of the corresponding charge, it will be liable to PEDRO PASCUAL JOIERS SL to compensate the damages caused as a result of such cancellation.
PEDRO PASCUAL JOIERS SL undertakes to deliver the order within a maximum of 30 days, except for customized products and / or out of stock. days from the day following the order.
The availability of products offered by PEDRO PASCUAL JOIERS SL may vary depending on customer demand. Although PEDRO PASCUAL JOIERS SL updates the stock periodically, the product requested by the customer may be out of stock at that time. In case of non-execution due to unavailability, PEDRO PASCUAL JOIERS SL at the time it becomes aware of this situation will notify the customer by email. The period of this communication shall in no case exceed a maximum period of 30 days. PEDRO PASCUAL JOIERS SL may give the double option: to supply the customer without price increase, a product of similar characteristics or higher quality, or unless justified and demonstrable reasons by PEDRO PASCUAL JOIERS SL within the same period pay the sums paid for the cancelled order. In the event that PEDRO PASCUAL JOIERS SL does not make this payment within the period specified, the buyer may claim to be paid double the amount due, without prejudice to its right to be compensated.
Right of withdrawal, returns and complaints
The purchaser shall have a minimum period of fourteen calendar days to cancel, starting from the day the customer receives the product, without any penalty and without any indication of the reasons.
The exercise of the right of withdrawal must be notified by telephone at 93 358 50 51, by sending an e-mail to hello@sunfieldjewels.com, by sending your letter to our postal address C. MURTRA, 67 – 69, BAJOS 08032, BARCELONA, or through the withdrawal form.
According to the provisions of Article 103 of Law 3/2014, of March 27, which amends the revised text of the General Law for the Defense of Consumers and Users, supplies of services or goods made according to consumer specifications or clearly personalized, or which, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.
– The return
The customer must return or deliver the product directly to PEDRO PASCUAL JOIERS SL at the address C. MURTRA, 67 – 69, BAJOS 08032, BARCELONA, without any undue delay, and in any case within a maximum period of fourteen calendar days from the date on which the right of withdrawal from the contract is formalized. The term will be understood to have been met if the customer returns the product before the end of the term.
The customer shall bear the cost of returning the product.
In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, in order to avoid transport problems, please make sure that the package is properly protected and sealed. Once received, we will check its condition. As soon as we check that the item/s, as well as the possible components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to compensate the money paid.
In PEDRO PASCUAL JOIERS SL the money is not returned, but will be exchanged for another product of the same price or higher.
No exchanges or returns will be made on personalized jewelry with initials or engravings.
– Return of the defective product.
In the event that the product is not in good condition and the causes attributable to this, not the result of the customer, the customer shall be entitled to return the product, informing PEDRO PASCUAL JOIERS SL the reason for return through any of the means provided in these conditions of contract, and at no cost to the customer. This return due to defect or poor condition of the product will not be considered a right of withdrawal.
RUBI BASIC SL undertakes to assume the cost of the return and to return the product for a new one in accordance with the conditions accepted at the time of sale.
If the customer wishes to file a complaint, the establishment of PEDRO PASCUAL JOIERS SL is located at C. MURTRA, 67 – 69, BAJOS 08032, BARCELONA or via email hello@sunfieldjewels.com.
Jurisdiction
Also, PEDRO PASCUAL JOIERS SL reserves the right to file civil or criminal actions it deems appropriate for the misuse of its website and content or for breach of these conditions.
The relationship between the user and the provider shall be governed by the regulations in force and applicable in the Spanish territory. If any dispute arises, the parties may submit their disputes to arbitration or go to the ordinary jurisdiction in compliance with the rules on jurisdiction and competence in this regard. PEDRO PASCUAL JOIERS SL is domiciled in BARCELONA, Spain.